Shipping Policy

At TYM+, we are committed to delivering your orders safely, securely, and discreetly across India. Please read our shipping policy carefully before placing your order.

Domestic Shipping

We offer shipping across India.

  • Free Shipping: Available on all orders above ₹500.

  • Prepaid Orders Below ₹500: A shipping fee of ₹40 will be charged.

  • Cash on Delivery (COD): Available for eligible orders across India.

  • COD Orders Below ₹500: A COD fee of ₹80 will be charged.

  • COD Orders Above ₹500: Free shipping and no additional COD charges.

Shipping charges and order eligibility are calculated based on the final cart value after applying applicable discounts, offers, or coupon codes.

Order Processing & Dispatch

Orders are generally processed and dispatched within 1–3 working days.

Once your order has been dispatched, the estimated delivery time is usually 5–7 working days, depending on your delivery location and courier availability.

Orders placed on Sundays or public holidays will be processed on the next working day. During festivals, sale periods, severe weather conditions, lockdowns, or other unforeseen circumstances, dispatch and delivery may take longer than usual.

Discreet Packaging

Your privacy is important to us. All TYM+ orders are shipped in secure and discreet packaging to ensure a comfortable and confidential shopping experience.

Delivery Locations

We currently deliver across most serviceable locations in India. However, we may not be able to deliver to:

  • PO Box addresses

  • Military or restricted addresses

  • Locations not serviceable by our courier partners

Deliveries to remote or rural locations may require additional transit time.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including the correct name, mobile number, PIN code, and other required details.

If an order is delayed, returned, or undelivered due to an incorrect address, incomplete information, or the recipient being unavailable, any additional shipping or re-delivery charges may be applicable.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Cancellation requests can only be considered before the order has been processed or dispatched.

Once an order has been processed or shipped, it may no longer be possible to cancel it. TYM+ reserves the right to accept or decline cancellation requests based on the status of the order.

Cancellation by TYM+

TYM+ reserves the right to cancel or refuse an order in certain circumstances, including but not limited to:

  • Incorrect product pricing or technical errors

  • Product unavailability

  • Suspected fraudulent transactions

  • Incorrect or incomplete order information

  • Any other issue that prevents us from fulfilling the order

If payment has already been received for an order cancelled by TYM+, the applicable amount will be refunded according to our refund process.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delivery dates are not guaranteed. Delays may occur due to courier issues, weather conditions, festivals, operational disruptions, or circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team through the contact details available on the TYM+ website.

We are always happy to assist you.